2015 주간개영작문

4주차. Giving support (원격 접속)

직접 글도 써보고 다른 분들이 쓰신 글도 보시려면~

https://www.facebook.com/groups/engfordev/permalink/942404845811341/

 

예시1

A: Hi Could you help me to set up the development environment for AFS?

B: Sure, please run NateOn and allow me to remotely access your computer so that you can share your screen with me. First you need to install the necessary IDE by running the program called SmartDevelopment.exe. Let me copy it to your desktop. Now, you can run the SmartDevelopment and check out server sources from SVN trunk. Then, start AFS Server at the Server tap and access http://localhost:8101 on the IE web browser.

 A: Hum, but it fails to start AFS Server. I see an error message saying "8080 port is already in use."

B: Well, generally a web server uses 8080 port. Are you running another web server, for example, Apache in your computer? Please find out if you are.

A: Oh, I see that Apache is running. I've been working on developing another web service project. I'll stop it and will try to restart AFS Server. ...... Now it works!

B: Would you run the client program to check if it is connected to the AFS Server?

Before you run the client program, you need to modify the server IP information at the first line of the file called environment.xml which is in the same folder as where there is the executable file of the client program.

A: The client program is stuck. It seems not connected to the server.

B: Could you open the console to read logs? Hum, the container port information is null. Something must be wrong. Could you restart your computer?

예시2 

B: Hey, please help me solve a problem with port conflicts.

A: Ok, let me help you. First, you need to grant my PC a permission for remote access to your PC so that I can go over it directly.

B: Thanks. Just for a while. (...) Done.

A: Um.. The port is occupied by another process. I'll make it unoccupied. Now, try it again.

B: Oh, thanks. Now it works!

예시3

A: Oops, the code in the server side is mixed up and I can't fix it.

B: Then you'd better restart the server with your original code.

A: Please tell me how to do it. It's quite urgent.

B: There is an original code for it in the SVN server. Check it out again for the restart.

Then, run and check the client to identify the connection to the server.

A: Is there anything else that I need to do?

B: If you get any other problems, look up the log files. You'll find a log file created by a specific problem. 

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  1. Frank
    고맙습니다.
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